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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonnie Morrison

April 3, 2026

5  out of  5
rating by Sonnie Morrison
"Was nice to have Lisa call us to see if we would return. We only left because of prices. We have always loved working with Lisa. She made the process easy"
We responded:
"Hello Sonnie, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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Lechia Gilbert

April 3, 2026

5  out of  5
rating by Lechia Gilbert
"I have always received wonderful service from this agency. They are always honest I’m ready to help you i’ve always got wonderful rates. I highly recommend them they go above and beyond."
We responded:
"Hi Lechia, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We're here for you anytime!"
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Venise Pierrelouis

April 2, 2026

5  out of  5
rating by Venise Pierrelouis
"Very nice staff , and polite people"
We responded:
"Hey Venise, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Matt Erickson

March 27, 2026

5  out of  5
rating by Matt Erickson
"Ive been with Rob and State Farm for a long time with no complaints. The service and support from his team is excellent. Most recently I needed to evaluate some life insurance options and have to say, Katie is exactly the type of agent you want to work with. Katie is super friendly, professional, knowledgeable and responsive. Katie listens to the customer so she can truly understand their needs and doesnt try to push you into products you dont want or need. She presents the facts, shows you the options and works with you to find the right path.Thanks for the help, Katie!"
We responded:
"Matt, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!"
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Jason Cantwell

February 23, 2026

5  out of  5
rating by Jason Cantwell
"Always very helpful! Great customer service"
We responded:
"Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience. It was a pleasure to serve you."
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Reggy Makope

February 21, 2026

5  out of  5
rating by Reggy Makope
"The staff is always on point whenever l need help or have concerns. All my claims are processed timely,and makes happy that l chose the right agent as well as State Farm Insurance"
We responded:
"Greetings Reggy, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Rob"
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Jenn G

February 20, 2026

5  out of  5
rating by Jenn G
"Very helpful, always available. Highly recommend."
We responded:
"Hi Jenn, Thank you for the awesome feedback. We look forward to keeping up the great work! Sincerely, Rob"
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Tyler Wittenberg

February 20, 2026

5  out of  5
rating by Tyler Wittenberg
"Very professional and easy to work with."
We responded:
"Tyler, Thanks for the great review! Hearing that your experience went well really makes our day. "
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Nickel Hansford

February 18, 2026

4  out of  5
rating by Nickel Hansford
"Well this here survey list is pretty limited and really not very good answers to select from. So I don't know what else to say other than the surveys about us limited as kind of what I found the services from corporate State farm to be."
We responded:
"Hi Nickel, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. "
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sabrina haughn

February 14, 2026

5  out of  5
rating by sabrina haughn
"We have been with Rob Bailey for years! He and his team are always friendly, professional, and responsive."
We responded:
"Sabrina, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future."
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Jennifer Safford

February 12, 2026

5  out of  5
rating by Jennifer Safford
"They made switching out my new car for my old car easy! Adan was amazing!"
We responded:
"Thanks for the positive words, Jennifer. Much appreciate the opportunity to serve you!"
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Lee Capulong

February 8, 2026

5  out of  5
rating by Lee Capulong
"Rob and his staff are so nice to talk to and are very helpful with my requests! I’ve been with them for 10 years now!"
We responded:
"Thanks Lee, We are grateful and appreciate the time you took to leave your review. We look forward to continuing to serve your insurance needs and enjoy our long-term relationship."
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Debra Ketron

February 3, 2026

5  out of  5
rating by Debra Ketron
"I have been with State Farm for years. They are definitely professional and very helpful and they take care of any needs that you might have which I like State Farm. And the people there are so wonderful! Thank you, State Farm"
We responded:
"Dear Debra, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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mary zemlock

January 28, 2026

5  out of  5
rating by mary zemlock
"Rob Bailey has always treated me with kindness and respect every time. He makes sure I’m aware of any discounts.Today I have received a 20% discount on my premium. Great people to do business with!"
We responded:
"Hi Mary, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Matthew Quasebarth

January 23, 2026

5  out of  5
rating by Matthew Quasebarth
"Great service"
We responded:
"Thanks Matt, it's a pleasure to serve you!"
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Karan S

January 22, 2026

5  out of  5
rating by Karan S
"Rob Bailey and his staff are amazing. They're very supportive and timely with their communication. This is an agent and office you can rely on for all your needs. I called them in an urgent situation and was responded to and taken care of ASAP."
We responded:
"Hi Karan, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. It was a pleasure to serve you."
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daniel rose sr

October 28, 2025

5  out of  5
rating by daniel rose sr
"Rob Bailey and his staff does a phenomenal job helping and finding the right policies that fit your needs as well in unfortunate situations they help in every step where you never feel alone in those situations"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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FlAR0

June 2, 2025

5  out of  5
rating by FlAR0
"Great experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeff Rice

November 15, 2024

5  out of  5
rating by Jeff Rice
"Rob and his team are awesome. They are there anytime I call to help with every need I have, from my auto claims to my home. Unlike that other place, with Rob Bailey, you really are in good hands, and he does treat you like a good neighbor."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mark Fields

Mark Fields

November 14, 2024

5  out of  5
rating by Mark Fields
"Rob has been my insurance agent for over 20 years now. He and his staff are always helpful and responsive. Whenever we need him, he’s there!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kim Montgomery

Kim Montgomery

February 10, 2024

5  out of  5
rating by Kim Montgomery
"Very responsive. Asked good questions to find just the right policy for me"
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Jim Bailey

February 9, 2024

5  out of  5
rating by Jim Bailey
"I have had rob ever since he took over for Rodger I don't know how long that's been but it has been a while never had a problem love the service love the girls in the office wouldn't change a thing"
Profile photo of Yeyo Higa

Yeyo Higa

October 17, 2022

5  out of  5
rating by Yeyo Higa
"Spoke with Rob, very courteous and even gave me some info that I needed . Would recommend. Thank you Rob."
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Jacob Dickey

July 3, 2021

5  out of  5
rating by Jacob Dickey
"Every time I need to call the office, they have been incredibly helpful. Good people, good ethics."
Profile photo of Adam

Adam

February 22, 2020

5  out of  5
rating by Adam
"Great team; knowledgeable and helpful."